*ALL ORDERS ARE PROCESSED AND SHIPPED WITHIN 24 HOURS OF A BUSINESS DAY. IF ITEMS ARE ON BACKORDER, ORDER WILL NOT SHIP.
*YOU WILL ALSO RECEIVE A DELIVERY CONFIRMATION # WITH IN 24 HOURS OF A BUSINESS DAY
ble for our domestic shipping rates/ international shipping rates.
|
Orders |
Standard Shipping |
International Shipping |
|
Shipping Rates: |
$7.50 |
$TBA** |
|
Order Processed & Shipped*: |
24-48 hours |
24-48 hours |
|
Shipping Time: |
3-7 days |
7-14 days |
|
Overall Delivery Time: |
3-7 days |
9-14 days |
Alaska and Hawaii
Shipping to Alaska and Hawaii may require an additional one to two days. U.S. Territories and APO/FPO U.S. Military addresses We directly ship to APO/FPO U.S. military addresses and U.S. Territories.
International orders
DePuff.com offers international shipping worldwide. Please be advised shipping to a destination that requires a customs declaration will result in your packing slip identifying the package contents to be included on the customs label.
Note: Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient’s responsibility.
If you have questions regarding an international order you have already placed or if you have specific questions regarding international orders, please contact DePuff.com directly by email info@depuff.com.
Risk of Loss
All items purchased from DePuff.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
We currently work with United States Postal Service (USPS) and DHL (international shipments only as our shipping carriers.
Shipping prices vary for location as well as weight of the products being purchased.
Shipping prices vary for location as well as weight of the products being purchased.
Yes! We do.
Yes we do!
Yes! Shipping times may vary depending on location.
Yes we ship to most places with the exception of a few that do not accept herbs in their countries. You will be notified on checkout or by email if your country is on that list. Please also note we are not responsible for taxes and duties that are accrued in your country.
Yes. After your order is prepped for shipping, you’ll receive a notification email with a tracking number, so you can check on your shipping status and know when to expect your order. For all DePuff orders, please allow 3-7 business days domestic and 3-10 business days international for your order to ship due to processing time.
We accept Visa, MasterCard, American Express, and Discover. We do not accept personal checks as payment.
We will charge your card on the date your order is set to process. For all Depuff orders, please allow 1-3 business days for your order to ship due to processing time. (Reminder: You have full control over this date so you never have to stockpile up on products or pay for products you don’t need quite yet.) In the event your credit card or debit card is declined when we process your charge, we will continue to attempt to process your charge during the month until the transaction is approved.
We accept Visa, MasterCard, American Express, and Discover. We do not accept personal checks as payment.
We will charge your card on the date your order is set to process. For all Depuff orders, please allow 1-3 business days for your order to ship due to processing time. (Reminder: You have full control over this date so you never have to stockpile up on products or pay for products you don’t need quite yet.) In the event your credit card or debit card is declined when we process your charge, we will continue to attempt to process your charge during the month until the transaction is approved.
If you would like to exchange your product for a different one, we’ll happily accommodate you as long as you fall within the exchange policy. Your complete satisfaction is our ultimate goal. You may exchange any item shipped by depuff.com for a a different product, keeping the following in mind:
DePuff does not make exchanges for any opened containers or bottles.
Item should be in new condition with original packaging and accessories.
You should return the item to us within 15 days of receipt of purchase.
If you open a container(s) or bottle(s) that exist in a cleanse, there will be NO exchange for that cleanse. NO EXCEPTIONS
We do not provide return labels for products being returned. Customers are responsible for all return shipping charges.
Please send exchanges to:
DePuff
2734 Fletcher Drive
Los Angeles, CA 90039
Please note: As with returns, if items are received after the 15 days or receipt, a reshipment fee will be needed to return the products back to you.
If you decide to refuse any shipments from DePuff, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to DePuff. This amount will be subtracted from your refunded balance.
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